Data Privacy Policy for ForSur Solar

Effective Date: 01-01-2023

At ForSur Solar, we value the trust our customers place in us. Protecting your solar data and ensuring transparency about how we handle it is a top priority. This policy outlines how we collect, use, store, and safeguard your data in compliance with the General Data Protection Regulation (GDPR).

1. Data Collection

We collect and process the following types of data:

• Solar energy production and consumption data.
• Device and system performance data.
• Metadata such as timestamps and geolocation associated with solar systems.

2. Purpose of Data Processing

We process your data to:

• Provide and improve our solar monitoring services.
• Generate performance reports for your solar systems.
• Offer technical support and maintenance.
• Comply with legal and regulatory requirements.

3. Data Storage and Security

• All data is securely stored on servers located within the European Union.
• We implement robust security measures, including encryption, to protect your data from unauthorized access, alteration, or disclosure.

4. Sharing of Data

We do not sell, rent, or share your personal data with third parties unless:

• It is necessary to deliver our services (e.g., collaboration with service providers bound by strict confidentiality agreements).
• We are legally required to do so.

5. Your Rights Under GDPR

As a customer, you have the following rights regarding your data:

• Access and Portability: Request access to your data or receive a copy in a portable format.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data when it is no longer necessary for the purpose for which it was collected.
• Restriction: Request limitation on the processing of your data.
• Objection: Object to data processing for certain purposes, such as direct marketing.

To exercise these rights, please contact us at info@forsur.solar. We will respond promptly and handle your request in accordance with GDPR.

6. Retention of Data

We retain your data only as long as necessary to fulfill the purposes outlined above or as required by law. Once the retention period expires, we securely delete or anonymize your data.

7. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. Please review this page regularly to stay informed.

For any inquiries or further information about how we handle your data, please reach out to us at:

Email: info@forsur.solar
Website: https://forsur.solar

Thank you for trusting ForSur Solar with your data. We are committed to ensuring its privacy and security.